Shipping and return policy

Shipping Policy

  • Delivery time: 5 to 10 working days
  • Shipping Method: Mail Boxes
  • Shipping costs: Notification of shipping costs is automatically generated when placing the order and entering the shipping address.

Return policy

  • The maximum term to request the return of a product is 14 business days from receipt of the order.
  • Within this period, the customer can request a refund by sending us an email.
  • We will contact the customer to agree on how to return the item.
  • We will refund the amount after we have verified the receipt and condition of the item being returned. The return may not take place in any case if the product is used, not sent in perfect conditions and properly protected.
  • The refund will be made through the same means of payment in the purchase, within a period not exceeding thirty days.